Shipping policy

Order Processing Time

orders are processed within 1-2 business days (excluding weekend and holidays) orders placed after 5 PM will be processed the next day. 

Shipping Cost

the basic shipping price is 15USD, but it varies depending on the costumer location.

Delivery Times

the basic shipping times are 2 to 3 days within united states, and it is finally calculated by the shipping carrier depending on the costumer location.

Tracking Information

once your order has been shipped, you will receive an email with tracking information.

Handing Delays

in case of any delays, we will notify you via email. if your order is delayed beyond the estimated delivery time, please contact us for assistance

contact us

if you have any questions about your order, please contact us at info@byyou.com.co